B

B.

1. IF YOU BUY THIS PRODUCT,  YOU’LL HAVE MANY BENEFITS

2. IN BUSINESS MEETINGS, TO INTEGRATE THE TEAM AND I GUESS WHEN YOU SELL

3. BECAUSE EVERYONE’S OPINION IS IMPORTANT TO REACH THE OBJECTIVES

4. TO PREPARE A GOOD WORK ENVIRONMENT

5. THE RELATIONSHIP  MUST BE KIND

6. CAN I HELP YOU?, WHAT DO YOU NEED?

7. BECAUSE THE CUSTOMER WILL FEEL SECURE

8. ALL THE TIME

PAG. 137

PAG. 137

EXERCISE B

I’VE BOUGHT A NEW LAPTOP RECENTLY

IT’S A  GATEWAY

IT’S THE LATEST IN THE MARKETING

IT IS USED FOR MY HOMEWORK

ITS FEATURES AND BENEFITS ARE

PAG. 135

THE SALES PROCESS

PAG.135

1.       PRODUCT

2.       WEAKNESSES

3.       BUYING

4.       BEFORE

5.       WANTS

6.       CLIENT

7.       INDIVIDUAL

PAG. 134

U- 1 4

PAG.134

SALES AND NEGOTIATION

SELLING AND BUYING

1.       PEOPLE IS WORKING

2.       IT SEEMS THAT PEOPLE IS DOING BUSINESS

3.       SOME OF THEM THE PRICES OF A PRODUCT,  OTHERS ARE PROBABLY SAYING THE CHARACTERISTICS OF PRODUCT OR CLOSING A BUSINESS

4.       YES, I HAVE. I HAVE BOUGHT  A COMPUTER AND THE SALESPERSON SHOWED ME ALL THE CHARACTERISTICS AND PRICE

5.       TECHNOLOGY, COSMETICS, FRUITS AND VEGETABLES

6.       JUST BUSINESS

EX- 4

EXERCISE 4

I NOTED WITH INTEREST YOUR ADVERTISEMENT IN TODAY’S EXCELSIOR NEWSPAPER. MY NAME IS TANIA LASO BORBOLLA,  I AM 23 YEARS OLD, I’M MEXICAN. I HAVE A LOT OF EXPERIENCE IN MARKETING.  I WORKED IN COCA COLA COMPANY  FOR 12 YEARS IN UNITED STATES. I SPEAK ENGLISH IN A 90 %. I AM AVAILABLE TOMORROW IN THE MORNING FOR AN INTERVIEW WITH YOU.

PAG. 128

PAG. 128

EXERCISE 2

1.       HAVE YOU HAD EXPERIENCE IN THIS JOB?

2.       DO YOU SPEAK ENGLISH OR ANOTHER FOREIGN LANGUAGE?

3.       DO YOU HAVE SOME EXPERIENCE IN IMPORT AND EXPORT?

4.       DO YOU LIKE TO WORK BY TEAMS?

5.       ARE YOU AVAILABLE TO WORK LONG HOURS WHEN NECESSARY?

PAG. 127

EXERCISE C

PAG. 127

1.       I AGREE.   YES, I WOULD LIKE BECAUSE IT HELPS TO  FAMILY  CAN BE TOGETHER FOR SHARING AND HAVING A GOOD TIME

2.       I THINK SO, BECAUSE THERE ARE PEOPLE WHO HAS CHILDREN

3.       BECAUSE IT’S IMPORTANT RESTING AND HAVING FUN ONES IN A WHILE

4.       NO, I DON’T THING SO. IT’S A GOOD IDEA FOR EVERYBODY AT ANY AGE

13.2 APPLYING FOR A JOB

EXECISE A

-I TRY TO SHOW EXPERIENCE

- I THINK A LASER- PRINTED ONE

- IT’S VERY IMPORTANT BECAUSE IT TALKS FOR US

- I USUALLY TRY