B

B.

1. IF YOU BUY THIS PRODUCT,  YOU’LL HAVE MANY BENEFITS

2. IN BUSINESS MEETINGS, TO INTEGRATE THE TEAM AND I GUESS WHEN YOU SELL

3. BECAUSE EVERYONE’S OPINION IS IMPORTANT TO REACH THE OBJECTIVES

4. TO PREPARE A GOOD WORK ENVIRONMENT

5. THE RELATIONSHIP  MUST BE KIND

6. CAN I HELP YOU?, WHAT DO YOU NEED?

7. BECAUSE THE CUSTOMER WILL FEEL SECURE

8. ALL THE TIME

PAG. 137

PAG. 137

EXERCISE B

I’VE BOUGHT A NEW LAPTOP RECENTLY

IT’S A  GATEWAY

IT’S THE LATEST IN THE MARKETING

IT IS USED FOR MY HOMEWORK

ITS FEATURES AND BENEFITS ARE

PAG. 135

THE SALES PROCESS

PAG.135

1.       PRODUCT

2.       WEAKNESSES

3.       BUYING

4.       BEFORE

5.       WANTS

6.       CLIENT

7.       INDIVIDUAL

PAG. 134

U- 1 4

PAG.134

SALES AND NEGOTIATION

SELLING AND BUYING

1.       PEOPLE IS WORKING

2.       IT SEEMS THAT PEOPLE IS DOING BUSINESS

3.       SOME OF THEM THE PRICES OF A PRODUCT,  OTHERS ARE PROBABLY SAYING THE CHARACTERISTICS OF PRODUCT OR CLOSING A BUSINESS

4.       YES, I HAVE. I HAVE BOUGHT  A COMPUTER AND THE SALESPERSON SHOWED ME ALL THE CHARACTERISTICS AND PRICE

5.       TECHNOLOGY, COSMETICS, FRUITS AND VEGETABLES

6.       JUST BUSINESS

EX- 4

EXERCISE 4

I NOTED WITH INTEREST YOUR ADVERTISEMENT IN TODAY’S EXCELSIOR NEWSPAPER. MY NAME IS TANIA LASO BORBOLLA,  I AM 23 YEARS OLD, I’M MEXICAN. I HAVE A LOT OF EXPERIENCE IN MARKETING.  I WORKED IN COCA COLA COMPANY  FOR 12 YEARS IN UNITED STATES. I SPEAK ENGLISH IN A 90 %. I AM AVAILABLE TOMORROW IN THE MORNING FOR AN INTERVIEW WITH YOU.

PAG. 128

PAG. 128

EXERCISE 2

1.       HAVE YOU HAD EXPERIENCE IN THIS JOB?

2.       DO YOU SPEAK ENGLISH OR ANOTHER FOREIGN LANGUAGE?

3.       DO YOU HAVE SOME EXPERIENCE IN IMPORT AND EXPORT?

4.       DO YOU LIKE TO WORK BY TEAMS?

5.       ARE YOU AVAILABLE TO WORK LONG HOURS WHEN NECESSARY?

PAG. 127

EXERCISE C

PAG. 127

1.       I AGREE.   YES, I WOULD LIKE BECAUSE IT HELPS TO  FAMILY  CAN BE TOGETHER FOR SHARING AND HAVING A GOOD TIME

2.       I THINK SO, BECAUSE THERE ARE PEOPLE WHO HAS CHILDREN

3.       BECAUSE IT’S IMPORTANT RESTING AND HAVING FUN ONES IN A WHILE

4.       NO, I DON’T THING SO. IT’S A GOOD IDEA FOR EVERYBODY AT ANY AGE

13.2 APPLYING FOR A JOB

EXECISE A

-I TRY TO SHOW EXPERIENCE

- I THINK A LASER- PRINTED ONE

- IT’S VERY IMPORTANT BECAUSE IT TALKS FOR US

- I USUALLY TRY

PAG. 126 (B)

EXERCISE B

PAG. 126

1.       BECAUSE THE BIGGEST SHOCK OF THE TRANSITION TO WORK IN HOW FEW HOLIDAYS PEOPLE  GET,  AND FOR TAKING ONLY FOUR WEEKS ON VACATION IN  A YEAR

2.       MR. BROWN WROTE TO STAFF SAYING THAT CUTTING BACK ON JOBS WAS SOMETHING HE HAS NEVER WANTED TO DO AND HE INVITED EMPLOYEES TO TAKE UP TO SIX MONTHS UNPAID LEAVE AND TO PARTICIPATE IN A JOB SHARING  SCHEME.

3.       FOUR HUNDRED AND FIFTY  VOLUNTEERS WROTE THEIR NAMES FORWARD

4.       MOST OF THE VOLUNTEERS WERE CABIN CREW BUT OTHER STAFF AND WHEN THEY CAME BACK FOR THEIR BREAK THEY DEFINITELY SEEMED TO ENJOY WORK MORE

5.       IF THEY HAVE BEEN AT COLLEGE OR ON THE DOLE, WORKING FOR ONLY NINE MONTHS,  STILL MAKE THEM A LOT BETTER OFF FINANCIALLY THAT THEY WERE BEFORE

6.       NO, IT IS NOT.

U- 13 (A)

U- 13

13. JOBS AND CAREERS

THE IDEAL JOB

A.      LOOK AT THE PICTURES AND DISCUSS THESE QUESTIONS

-          IN THE FIRST PICTURE I’D MEET PEOPLE AND EARN A GOOD SALARY BUT IT IS NOT SECURE

-          INT HE SECOND ONE, I’D WOULD HAVE PLEASANT CO-WORKERS BUT IT’S NOT SECURE AND I WOULDN’T EARN ENOUGH  MONEY

-          IN THE THIRD ONE,  IT IS A DANGEROUS JOB, HOWEVER IT WOULD BE MY FAVORITE ONE, BECAUSE I LOVE ANIMALS

-          IN THE FOURTH, I’D MAY KNOW FAMOUS PEOPLE  BUT I WOUDN’T SLEEP ENOUGH AND ON TIME

PAG. 118, Ex. B

1.       First of all take a sheet of paper

2.       The next thing you have to do is bending the paper in the half

3.       And then finally color the  boat

1.       Make sure to hold the first button

2.       Oh, and by the way, don’t forget to turn on the radio first

3.       Oh, and be carefull not to plug the radio while you are cleaning it

1.       Excuse me, could you show  me how to turn on this

2.       I wonder if you could tell me how to use this

1.       If I understood right first I have to plug this

2.       So is the basic idea that I have to plug this

3.       You mean that I have to plug this